Sunday, May 19, 2013
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  • Maitre'D EPoS point of sale software for coffee shopsEPoS system for your Coffee Shop...

    • Want to benefit from increased profitibility?
    • Monitor the wages bill with Maitre'D Time & Attendance?
    • Get your trading reports delivered to your email inbox?
    • Give something back - impliment customer loyalty at no extra cost!
    • Control your costs whilst maximizing the bottom line.
    All these features and more could be yours for the price of a cappuccino a day with competitive EPoS leasing options from Hospitality I.T.
  • Maitre'D EPoS with customer loyalty

    Increased revenue & customer satisfaction...

    MaitreD allows you to customise marketing programmes, offering flexible configuration of frequent diner rewards to meet your specific marketing needs.

    • Ability to schedule promotions according to day of the week & time of day
    • Variety of ways to reward customers eg, buy 2, get one free
    • Rewards based on either Items Purchased, no. of points earned or no. of visits
    • Random coupons can be printed on customer bill for rewards

Clic Rewards & Maitre'D EPoS....

now available on your iPhone!

clic iphone

When it comes to driving profitable sales growth, reinforcing your brand and strengthening customer relationships, Clic Rewards can help you identify the best solution for your business. By introducing a Rewards program it is widely known to increase customer satisfaction while increasing your revenue along with giving you the opportunity to know exactly who your customers are.

Click Rewards will provide you a first class 'live' centralised Rewards program that allows you, your staff and your customers to access their Rewards account via your website. Your customers are rewarded with a seamless Rewards experience at any of your stores.

The Possibilities are endless
  • You can customise how points are accrued.
  • You can increase the value of money that is loaded on to the card.
  • You can load money on to an existing customer card.
  • You can use it as a Gift card
  • You can award points/money on particular items, groups of items, stores, dates and times.
  • With our SQL Customer Database there are no limits on the number of customers, number of stores or the number of transactions.
  • Full integration with Clic Online Ordering.
  • Your customers can access and update their details via your website.
  • Self sign up
  • Customised reporting and exports.
What some of the experts say!

Increased customer Rewards drives long-term profitability more than any other strategic factor. In fact, Frederick Reichheld, author of "The Rewards Effect," estimates that companies can boost profits by almost 50% by retaining just 5% more of their customers.

These programs offer retailers the best opportunity to extend their relationship beyond the sales transaction to create an ongoing dialogue with targeted consumers, promote brand loyalty and increase the volume of sales from existing customers.

ClicRewards now works with our LoyaltyPro iPhone app to display your Loyalty Balance live on the app main screen.

Integrated to Maitre'D EPoS, ClicRewards provide Real Time Multi Site loyalty software for all sizes of enterprise - from a few store to international chanins.

 

Customer Testimonials

  • 21_Socialcolour_small

    As a new business spread over 3 floors with a restaurant and 4 bars, we were looking for an EPoS system that was user-friendly, could effectively manage all our stock control, give us detailed reports and didn't crash in busy times like systems I have used in the past....Maitre'D has far exceeded my expectations, and the support provided by Hospitality I.T. has been excellent.  The installation was painless and the training provided was very detailed - they are always at the end of the phone and can dial in to assist with any issues there and then.  I've placed a few calls to the out of hours number that have always been returned within 5 minutes by an engineer, even one who was playing football at the time!

    In summary, an excellent system and an excellent company offering great support with very durable hardware and a very user friendly Back Office system.  We'd happily recommend the Maitre'D system and Hospitality I.T. to anyone wishing to install an EPoS system that can really help improve the running of your business, no matter what the size.

    Stephen Brown, Manager, 21 Social (Belfast)

  • radisson_blu_logo

    We needed a POS system which would interface with Opera (Micros Fidelio) and give us a full suite of applications from purchasing through to back office accounting spread over a wide range of bars and restaurants.

    Maitre’D has given us better cash and stock control with integration to our front office system, avoiding missed charges. It has also allowed us to continually monitor guest demands and menu popularity so we can respond in a timely fashion to the market. The level of control has improved and the void sales in particular are much better handled.

    The sales reports have allowed us to target cost issues and reconcile potential losses with reports being targeted to each department and available on many computers. The system lived up to the pre-installation promises. Training was concise and well directed; the installation was smooth and the after sales service very effective.

    Support has been excellent, and I would have no hesitation is recommending the Maitre’D system and Hospitality I.T. team to any professionals who need and appreciate a high level of competence and co-operation.

     

    John O’Carroll, General Manager (Radisson Blu Roe Park Resort, Limavady)

  • beechlawn_logo

    We wanted a new system that could give us a faster service to suit our busy hotel, in turn increasing customer satisfaction and profitability.

    The system suits the many areas of our business and has proven to be efficient and user-friendly.  Since installing Maitre'D we have increased the speed of service and are now able to monitor our stock results so much better.

    One report that we have found very successful is the Item Report Per Employee report. We use this for a Food & Beverage staff incentive scheme which has proved very popular with the staff and has increased our average spend per customer.

    The installation was very speedy and all our requirement were easily met.  Support is a valuable asset and critical to our business and we always receive a quick response, which is much appreciated in our demanding work environment.  Overall I find Hospitality I.T. to be friendly, quick, prompt with service and a thoroughly professional team!

    Madeline Nugent, General Manager (Beechlawn House Hotel, Dunmurry)

  • qft_new_logoWe were looking for a new system because our old till and software didn't give us the scope we needed.  We needed better software for keeping a check of stock, the ability to add/remove products, ease of use for staff and new functions such as bar tabs etc.  Maitre’D has been very easy to use and has satisfied all our requirements and more.

    The installation was very quick and easy and we were updated with information step by step.

    The support from Hospitality I.T. has been great. Any issues we have had have been easily resolved with a quick phonecall or email.

    Hospitality I.T. have helped us through every stage from choosing a product that would suit us to making sure we are consistently happy with the product/service.

    Lorraine Cummins, Front of House Manager (Queens Film Theatre, Belfast)


  • dukes_logoWe found the Maitre’D EPoS system to be very easy to use with fast and efficient support available when we need it. Excellent service and value for money - as they say, it does what it says on the tin...
    Reports and management information is easily achieved from the back office system.

    The installation was very smooth as we had several meetings to discuss the solution prior to install. Rory was able to provide the builders with detailed information on where the cat 5's needed to be located and advise where the best place was to locate tills etc. Also, Sinead was super at programming and of course training the staff.  I don't believe any organisation should be without Maitre'D. I also believe that the guest reservation system GuestCentrix is definitely the first choice for reservation systems because it links directly to Maitre'D...I regret not installing this in Dukes. If I was to do it all again it would be both systems together.  Support from Hospitality I.T. is excellent, friendly, efficient and nothing is any trouble.  Excellent products & systems, great staff and super tills!

    Joanne McCourt, General Manager (Dukes Hotel at Queens, Belfast)

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